Refund and Returns Policy:

Kindly Note:
Since our products are Handwoven, fabrics are pure and presents the finest quality, they require the careful handling. We mostly have one of each kind at a time. Consequently, we don’t take returns and exchange of products unless in the extreme & exceptional circumstances.

This Refund and Returns Policy outlines our guidelines and procedures to ensure a smooth and hassle-free process.

1. Returns Eligibility

You may be eligible for a return if:

• You received a defective or damaged product.
• You received the wrong item.
• You are dissatisfied with your purchase and wish to return it within our specified return period 7 days time.

• You can always contact us for any return question at www.madamebanarasisarees.com

2. Return Procedure

To initiate a return, please follow these steps:

• Contact our customer support team at

• www.madamebanarsisarees.com  within 7 days of receiving your order. Provide your order number, a clear description of the issue, and photographic evidence if applicable.

• Our customer support team will assess your request and provide instructions on how to proceed. This may include returning the item to us, receiving a replacement, or obtaining a refund.

3. Return Period

Our return period varies depending on the type of product and reason for return:

• Defective or Damaged Items: You must report these issues within 7 days of receiving your order.

• Wrong Item Received: Please notify us within 7 days of receiving your order.

• Dissatisfaction: If you are not satisfied with your purchase and wish to return it, you may do so within 14 days of receiving your order.

4. Refund Process

If your return request is approved, we will process your refund as follows:

• For defective or damaged items, or if you received the wrong item, you may be eligible for a full refund, including shipping costs.

• For returns due to dissatisfaction, you will receive a refund for the purchase price of the item. Shipping costs are non-refundable, and you are responsible for return shipping fees.

• Refunds will be issued using the same payment method used for the original purchase. 

5. Contact Us

If you have any questions or need assistance with the return process, please contact our customer support team at

www.madamebanarsisarees.com

6. Policy Changes

We reserve the right to update and revise this Refund and Returns Policy at any time. Any changes will be posted on our website, and the revised policy will apply to all orders placed after the effective date.

Thank you for shopping with madame banarsi sarees @MBS